Set up Multi-Factor Authentication (MFA) using phone call verification
Ensure you have enough time to complete the set up instructions, as it is expected it will take you around 10-20 minutes.
It is highly recommended that you follow these instructions on a computer 💻, using the mobile device or tablet 📱 when indicated
- 💻 On your computer, go to aka.ms/mfasetup
If required, login using your University IT account username and password
- 💻 You will see a More information required screen. Choose Next
- 💻 Click on I want to set up a different method
- 💻 Choose Phone and then click Confirm
- 💻 Choose United Kingdom (+44) and enter your phone number. Choose Call me. Then click Next
- 📱 You will receive a phone call on the number you entered. Enter the # key on your phone
- Your phone is now setup to receive phone call verification. 💻 Click Done.
- If you have not previously signed up for Self Service Password Reset, you will be prompted to Set your password reset answers, so that you can reset your password in future
- You should receive an email shortly, entitled Multi-factor Authentication has been enabled on your University IT account, to confirm MFA has been set up correctly
- You'll next be asked to use MFA when you access a service protected by Multi-Factor Authentication (login required) from off-campus e.g. using a personal phone or laptop
How did it go?
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